Refund policy

Return & Refund Policy – Prime Deal

At Prime Deal, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help.

Return Policy

  • Customers can request a return within 7 days of receiving the order.
  • The product must be unused, undamaged, and in its original packaging.
  • Products that are damaged due to misuse are not eligible for return.

Refund Policy

  • Once we receive and inspect the returned product, we will notify you of the approval status.
  • If approved, the refund will be processed within 5–7 business days.
  • Refunds will be issued through the original payment method or bank transfer.

Exchange Policy

  • If you receive a defective or wrong item, we will replace it free of charge.

Non-Returnable Items

  • Used products
  • Products damaged by the customer
  • Clearance or discounted items

Return Shipping

  • Customers may be responsible for return shipping charges unless the item received was defective or incorrect.

Contact Us

If you have any questions about returns or refunds, please contact us:

Email: samar128abbas@gmail.com
WhatsApp: +92 3236478041

Thank you for shopping with Prime Deal!